AI receptionist and AI voice agents for small businesses
An AI receptionist is an AI voice agent that answers your business calls, handles common questions, books appointments and transfers callers to your staff. Sylvara Creative builds custom AI voice agents connected to your calendar, CRM or booking system, in English and Spanish, and tells you upfront when an off-the-shelf AI receptionist app is enough.
What's included
Every call answered
After hours, at lunch and when the front desk is on another line.
Books into your systems
Appointments land in your calendar, booking tool or CRM, not in a voicemail.
English and Spanish
One agent that switches to the caller's language, with scripts we write natively.
Transfers to your staff
Hands the call to the right person with a summary, or takes a message.
AI receptionist app or a custom AI voice agent?
If you mainly need calls answered, messages taken and basic questions covered, an off-the-shelf AI receptionist app is usually enough, and cheaper. Try one first.
A custom AI voice agent pays off when the call has to do real work: book into your own calendar or booking system, look up or update a record in your CRM, follow your scripts and rules, serve Spanish and English callers, or transfer to the right person with context. That is the work we take on.
How we build an AI voice agent
We build on voice platforms such as Vapi, Retell or Twilio, with OpenAI or Anthropic models running the conversation. The platform handles the phone line, speech recognition and the voice. We write the logic, connect your systems and set the guardrails: what it may say, what it may book and when it hands off.
You can keep your current number and forward calls to the agent, all day or only after hours.
An AI phone receptionist for bilingual businesses
Many US businesses lose Spanish-speaking callers to voicemail or a rushed conversation. We are native Spanish speakers, so we write and test the Spanish script ourselves instead of relying on a translation, and the agent books, answers and transfers the same way in both languages.
AI chatbot and automation pricing
| Service | From | Typical range |
|---|---|---|
| AI chatbot for your website or WhatsAppAnswers from your own business data and hands off to a person. Plus a monthly plan from USD 250. | USD 2,000 | USD 2,000 - USD 6,000 |
| Workflow automation (n8n, Make or code)One end-to-end workflow across email, spreadsheets, CRM, accounting or your own system. | USD 1,500 / workflow | USD 1,500 - USD 4,000 / workflow |
| AI agent integrated with your systemsAn assistant that reads and acts on your CRM, ERP or database, with guardrails. | USD 6,000 | USD 6,000 - USD 15,000 |
| AI consulting: assessment and roadmapWe map your processes, pick the use cases with real payback and scope a pilot. | USD 1,500 | USD 1,500 - USD 5,000 |
| AI voice agent / AI receptionistAnswers calls, books appointments and transfers to a person. Plus a monthly plan from USD 300 and per-minute platform fees. | USD 3,000 | USD 3,000 - USD 8,000 |
Guide prices in US dollars for the US and Canada, before any taxes. The final quote depends on scope and is fixed after the diagnosis. Updated October 31, 2026.
How we work
- 1
Call review
We go through your call types, volumes and what each call should end with.
- 2
Script and rules
What it answers, what it books, what it must never say and when it transfers.
- 3
Build and connect
Voice platform, phone number, calendar, CRM and notifications.
- 4
Test and tune
Test calls first, then fixes based on transcripts of real calls.
Technologies
Vapi, Retell AI, Twilio, OpenAI, Claude, n8n, Python.
Frequently asked questions
How much does an AI receptionist cost?
A custom AI voice agent starts at USD 3,000 to build, plus a monthly plan and the voice platform's per-minute fees. We estimate those fees from your call volume before you commit.
Will callers know they are talking to an AI?
We recommend the agent says so at the start of the call. It sets expectations and makes the transfer to a person feel normal.
What happens when the AI can't help?
During business hours it transfers the call to the right person with a short summary. After hours it takes a message and sends it to your team by text or email.
Can it work with our booking software or CRM?
If the tool has an API, usually yes: Google Calendar, Microsoft 365 and most booking systems and CRMs do. We check yours before quoting.
Shall we start with a diagnosis?
A free first call to understand your business and the problem to solve. We work in English and Spanish with companies in the United States, Canada, Spain, Argentina and Uruguay.