Business and technology diagnosis
The diagnosis is the first step to working with Sylvara Creative. In one or two weeks we analyze how your company works, find the problems slowing your operation down and deliver a prioritized plan with an estimate per stage. You know what to do, in what order and what it costs, before investing in development.
What we analyze
Your business
What you want to achieve, where your business stands today and which areas you need to improve to move forward.
Your customers
Who you sell to, who your ideal customer is, what they look for and how they find you. We also look at your online presence and how well it supports your business goals.
How you work
How day-to-day work runs, which tasks are done by hand and where the main friction points are.
Your tools and data
Which tools you use, how they relate to each other, where your information lives and how accessible, integrated and reliable it is.
What can improve
We identify opportunities to simplify, optimize, automate or change what limits your business today, and set what should be prioritized.
What you get
- A map of your current processes
- A list of problems and opportunities, ranked by impact
- A proposed solution with priorities
- A roadmap in stages, with timelines
- A fixed estimate for each stage
How it works
- 1
Initial definition
We start by setting the context, the goals and the challenge we're going to tackle. This first stage tells us what we need to learn and what the scope of the work is.
- 2
Discovery
We dig into what we need to understand how the business works: processes, tools, information, customers and ways of working. When the project calls for it, we bring in the people directly involved in those areas.
- 3
Solution definition
From what we learned, we identify needs, opportunities and priorities. We define what needs solving, which path to take and which solution makes sense for the business.
- 4
Proposal and roadmap
We present a proposal with the project scope, work stages, expected timelines and the investment for each stage, so you know what will be done, when and how we'll move forward.
- 5
Development and implementation
With the project defined, our technical team builds and implements the solution. We work together throughout development to make sure what we build meets the needs and goals we defined.
- 6
Evolution
Once it's live, we stay available to adjust, improve and support the solution as your business needs change.
Frequently asked questions
How long does the diagnosis take?
One to two weeks, depending on the size of your company and how many processes we review.
How much does it cost?
The intro call is free. From there, we define the scope and present the estimate for the diagnosis, based on the characteristics and needs of each company.
What do I need to prepare?
Nothing special. We need to talk to the people who know each process and get an idea of the systems you use today.
Shall we start with a diagnosis?
A free first call to understand your business and the problem to solve. We work in English and Spanish with companies in the United States, Canada, Spain, Argentina and Uruguay.